Terms of Service

Welcome to Perfect Pet Refinery. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before using our store.

1. General Conditions

By using our website, you confirm that:

  • You are at least the age of majority in your state or region.

  • You agree to comply with all terms, conditions, and policies listed on this website.

We reserve the right to refuse service to anyone at any time for any reason.

2. Online Store Terms

You may not use our products for illegal purposes or violate any laws in your jurisdiction.
You must not transmit harmful code, viruses, or destructive software.

3. Accuracy of Information

We strive to provide accurate product descriptions, pricing, and availability.
However, we cannot guarantee that all information on the site is error-free. We reserve the right to correct errors or update information without notice.

4. Product Availability and Pricing

Prices may change without notice.
We reserve the right to modify or discontinue products at any time.

We are not liable for:

  • Price changes

  • Product discontinuation

  • Limited stock availability

5. Billing and Account Information

You agree to provide accurate and up-to-date billing and shipping information.
We may refuse or cancel orders if we suspect fraud or unauthorized activity.

6. Shipping and Delivery

By placing an order, you agree to our Shipping Policy, which outlines:

  • Processing times (1–2 days)

  • Delivery times (3–4 days)

  • Free shipping within the U.S.

  • No international shipping

7. Returns and Refunds

All returns, exchanges, and refunds are governed by our Return & Refund Policy, including:

  • 7-day return period

  • 10-day exchange window

  • Refund processing time of 5–10 business days

8. Third-Party Tools and Services

We may use third-party services (payment processors, analytics, apps).
We are not responsible for issues caused by these external providers.

9. Prohibited Uses

You are prohibited from:

  • Violating laws

  • Harassing, abusing, or discriminating against others

  • Uploading harmful files or code

  • Using the site for fraudulent activities

  • Interfering with website security or functionality

Violating these rules may result in suspended or terminated access.

10. Limitation of Liability

Perfect Pet Refinery is not responsible for:

  • Delays in shipping

  • Losses caused by misuse of products

  • Damages resulting from unauthorized access to your account

  • Third-party errors or service interruptions

Your use of our website is at your own risk.

11. Indemnification

You agree to indemnify and hold Perfect Pet Refinery harmless from any claims, damages, liabilities, or expenses arising from your use of our site or breach of these Terms.

12. Governing Law

These Terms of Service are governed by the laws of the United States and the state of Florida.

13. Changes to These Terms

We may update or modify these Terms at any time.
Continued use of the website means you accept the updated terms.

14. Contact Information

For questions regarding these Terms of Service, contact us:

📧 Email: contact@torzly.store
📞 Phone: 440-715-9281
🏠 Address: 12062 Pheon Street, Jacksonville FL 32224, United States